Min.3 years working experience in Customer Service and Supply Chain multi-functions (3PL Management, Transportation Management, Supplier Management etc.) preferably in an international company.
Preferably 2-3 years’ working experience in sales department with logistic knowledge.
Bachelor level education or equivalent in experience.
Advanced knowledge on MS Excel and PowerPoint
Excellent command of English is required.
Must have good problem-solving skills, work independently, stress resistant, be a team player, able to work in a fast-moving environment and have a friendly, helpful personality.
Good administration & organizational skills.
Work accurately and timely.
Military service should be completed for male candidates
Receive, check and process customer orders to SAP, check/confirm delivery date.
Monitor customer order backlog and pro-actively initiate expedites with the objective to meet Customer Requested Delivery date.
Manage customer forecast, analyze forecast demand against actual orders, and coordinate relevant actions with supply chain, sales and customer.
Create shipment in SAP and release to warehouse, coordinate with warehouse for shipment issue. Prepare shipping document.
Co-ordination of any special shipping arrangement with warehouse/transportation company and SCM team.
Issue invoice and proforma invoice. Review AR/ follow up overdue invoice.
Support customers inquiries (availabilities, price, product information etc.), create and maintain customer master data, maintain/update customer price data in SAP, build and maintain a good relationship with customers.
Maintain material master data, set up new product, maintain price etc.